<\/a>Two things happened to me over this past weekend to strengthen my conviction that paper ballots are superior to electronic voting machines. The first was my experience upgrading my cell phone at a local Verizon Wireless store. The second, and more widely reported, was revelation that Russia had succeeded in hacking into state voter registration data<\/a> in Illinois and Arizona.<\/p>\n Verizon is doing what all other major cell providers are doing, computerizing their point-of-sale interactions with customers. This presumably allows them to have real time data concerning the customer\u2019s account and the transactions that are taking place while at the store. Verizon does this through using \u201csouped up tablets.\u201d The current versions are somewhat bulky, clearly awkward, and almost always slow to respond to the operator\u2019s requests.<\/p>\n When I arrived at the store, the salesperson had to go through the electronic data to examine all my previous purchases from Verizon. That frequently involved moving from one electronic page to another. Sometimes the tablet wanted to move; other times it was like a car stuck in park.<\/p>\n When it came time to purchase a new phone and accessories, each item had to have its bar code scanned. It\u2019s not as simple as with a boarding pass at an airport or even a half-gallon of milk at the grocery store. In those cases, the scanner is solid, is stationary. At the cell phone store, they have to line the product up perfectly and then try to align an electronic beam from the bulky tablet to just the right angle to capture the bar code. It reminded me of flossing. Since I\u2019m a sucker for accessories, the bar code tango happened repeatedly. After all was said and done, the tablet had to process my credit card and then find a printer which would process the receipt.<\/p>\n I could not help but thinking how much easier it could have been had the sales agent had one or two pieces of paper that had a checklist of the options that I\u00a0 could choose. The agent could have recorded what I wanted as quickly as I decided. Then he could have run the paper through an optical scanner and had a nearly instantaneous electronic record of my purchase. The whole transaction could have been ten minutes, rather than thirty, and nerves would have been less frayed.<\/p>\n I doubt these stores use point-of-sale tablets because they want to save trees. Someone has convinced the companies that the only way to go is electronic, and what it demonstrated was that only the most facile of operators could use the machines. But when it\u2019s used out in the field, it is so slow that it makes me long for the \u201ccharge-a-plate\u201d days.<\/p>\n In fairness, I should say that the employees could not have been nicer. They may have hidden their frustration better than me, but I think that even as techies, they would have welcomed paper.<\/p>\n On the more global issue of electronic stealing, it has been public for months that Russian hackers accessed emails from the Democratic National Committee<\/a>. You would think that the DNC would be security-conscious, especially since it <\/a>was the burglarizing of their national headquarters in 1972 that kicked off the entire Watergate scandal. But whatever level of protection the DNC had did not foil Russian attempts to penetrate. If the Russians, working either for themselves or for Donald Trump, could determine campaign strategy of the Democratic Party, they could obviously tilt the outcome of the election.<\/p>\n