On April 17,\u00a0 60 Minutes<\/em> aired a report <\/a>questioning the veracity of Greg Mortenson\u2019s story and accomplishments. Steve Kroft\u2019s report seemed to be balanced. The Mortenson camp belatedly challenged the facts<\/a>, and it becomes\u00a0 a he said-he said story.<\/p>\n Some people didn\u2019t even stop at the red light at the intersection of Hope and Disappointment. They flew past Disappointment Street and quickly were driving down Anger Street. I guess it\u2019s understandable, particularly if you had made significant financial contributions to Mortenson\u2019s non-profit Central Asia Institute<\/a>. Some were so mad at Mortenson that they compared him to Bernie Madoff.<\/p>\n <\/a>For balance, it was refreshing to see Nicholas Kristof\u2019s April 20 op-ed piece <\/a>in the New York Times, Three Cups of Tea,\u2019Spilled<\/em>. Kristof states that he and Mortenson are friends; something that should not be surprising. since they\u2019ve both been strong advocates for the poor and disenfranchised in developing countries. If the charges against Mortenson are true, Kristof does not try to excuse his friend; he only tries to explain what might have happened.<\/p>\n Mortenson has long described himself as a poor manager, and Kristof seconds that. It seems rather clear that Mortenson did not staff the Central Asia Institute with accountants and financial advisors who would be responsible for (a) ensuring that donations went to Mortenson\u2019s projects in Afghanistan and Pakistan, and (b) scrupulously filing all necessary reports to the I.R.S. It\u2019s also possible that Mortenson either has a poor memory or is prone to confusing fact with fantasy, and his stories are false, but not necessarily in a malicious manner. In any event, Kristof served as both a friend and a measured voice when Mortenson needed both.<\/p>\n There may be a lesson to be learned from this episode that extends far beyond Greg Mortenson and his work. Many in the press and the broader public have referred to Mortenson as a hero. But the term hero is a two-sided coin. Dictionary.com defines hero as \u201ca man or woman of distinguished courage or ability, admired for his or her brave deeds and noble qualities.\u201d While this definition works when someone performs \u201cbrave deeds and exhibits noble qualities,\u201d the compliment can become a curse when someone fails to live up to these standards. The bottom line is: Who actually lives up to these standards without exception throughout his or her life? When someone is called a hero, it can be an act of cruelty rather than admiration. This is because there is only one direction for an individual to go after being deemed a hero, and that is down.<\/p>\n Even if some of the charges on 60 Minutes<\/em> about Greg Mortenson are false, it\u2019s clear that he is not the person those who lavishly praised him thought he was. Perhaps more importantly, he is not the person who he describes as himself.<\/p>\n The term fallen hero generally applies to a soldier who is killed in combat. But there is another kind of fallen hero; an individual who has been characterized as a hero but who has fallen from grace. Mortenson is not alone in this regard.<\/p>\n Names that come to mind include Charles Lindbergh, James Frey, Tiger Woods, John Edwards, and Buzz Aldren.<\/p>\n Why do we deem certain people to be heroes? Certainly there is the positive side of wanting to honor someone for outstanding achievements, particularly ones that most people would not or could not accomplish. But a second reason may relate to what\u2019s happened to Mortenson. We build them up to knock them down.<\/p>\n There\u2019s a parallel between this and how we build our own self-esteem. We feel good about ourselves when we do something well, especially when it is acknowledged by others. But so long as competition exists, be it formal or informal, we seem to have an innate desire to do better than others. If we can\u2019t do well, then we may want someone else who we consider a peer or a rival to do poorly. We can tell ourselves, \u201cEveryone thinks so and so is great, but look, I just did something better than he or she did.\u201d<\/p>\n